Understanding the basics

Info on calculations, evaluation and terminology

• What does Customer Happiness mean at teamecho?
• Why are regular, short intervals important in surveys?
• How does teamecho calculate the values?
• What is a cross section team?
• What is the difference between team and department?
• What is the teamecho benchmark?
• teamecho Insights
• How does teamecho decide which questions to schedule?
• How to Set Effective Goals for Your Company with teamecho
• How to Establish a Routine with teamecho