.png?height=120&name=teamecho-Logo-RZ-schwarz%20(1).png){kind=logo}
Your employees' participation is dropping? It´s high time to do something about it.
Summary
- Clarify goals: Establish clear goals for the feedback process, communicate them to all employees, and make sure they understand why their feedback is important.
- Emphasize anonymity: Reassure employees that the feedback they provide is anonymous and that their responses will not be traced back to them.
- Demonstrate willingness to change: Show employees that you take their feedback seriously and are willing to make changes based on their suggestions.
- Encourage dialogue: Encourage employees to discuss the feedback results with each other, not just with their leaders.
- Take action and provide visible results: Follow through on implementing changes based on feedback and communicate the results to employees to show that their feedback is valued.
Basic tips & requirements
- Clear goals are important: Let your employees know what you as a company want to achieve with teamecho and why their feedback is so important to you?
Possible goals could be: "Improve together" or "Build a sustainable and positive corporate culture" or even (well measurable) "At least 80% satisfaction".
-
Anonymity: Some employees may have doubts about anonymity which can be a reason for decreasing willingness to participate. Try to emphazize that teamecho only stores responses together with the fact that an employee has already voted. teamecho does not store any data that would link a specific user to a certain answer he or she has given. And what's more, teamecho is fully GDPR compliant and values data sparsity.
-
Signaling a willingness to change is essential. If your employees are not convinced that there will be actions, then the willingness to participate will drop massively.
-
As a company communicate that you value the feedback of your employees and you want them to take an active part in the companie´s improvement
-
Work with your results. Do not ignore them. Integrate the teamecho results into your regular meeting structure. In this way, any ambiguities or conflicts that arise can be promptly addressed and resolved. This encourages your employees to continue to provide feedback.
-
Celebrate improvement: Changes that happen because of feedback in teamecho should always be made noticeable or visible to the employees. Show them that their engagement is paying off.
Rethink survey day and time
The majority of employees participate in teamecho surveys when they first open their invitation, which means that the timing needs to be well chosen. If there are fixed recurring deadlines in your company, then you should make sure that the surveys do not collide with them.
Is your chosen interval is too short?
If you think that your employees don't have enough time or can't take the time to complete the survey within 2 weeks, then extending the interval could theoretically have a positive effect on your response rate. In reality, however, the majority of teamecho users vote within about 3 days on average.
Don't forget about the fact that if the polling interval gets longer, your employees will have to answer more questions per poll.
Automatic Reminders
You have the option to automatically remind employees about open surveys. To do this, open the scheduler under "My Company" and click on the three dots next to the desired question set. From there, you can resend the invitation.
All employees who have not yet voted will receive an invitation email immediately.
However, it is important to be aware that some individual employees, especially those who are more skeptical, may react negatively to additional nudging.