Understanding the basics
      Back to home
      1. Support-Center
      2. Understanding the basics

      How to Establish a Routine with teamecho

      A regular survey routine strengthens collaboration and fosters an open feedback culture. The following steps are essential to sustainably integrate surveys into daily work and to motivate employees in the long term.

      A successful survey routine depends on several factors. The interval should fit the company’s needs—for example, monthly—to encourage participation. If a team shows low engagement, HR will take action and contact the respective managers.

      Goal Communication
      Goals are clearly communicated to managers to strategically anchor the survey process.

      Echo-Talks
      Regular Echo-Talks promote exchange within rotating groups. Discussions first take place with teams, then with managers, to structure the conversation framework (e.g., every 8 weeks).

      Reporting
      HR and managers report at set intervals, while the executive board communicates measures across the organization.

      The Role of Communication in Long-Term Motivation
      Managers discuss results and share company-wide actions. Clear, early communication builds trust, while team results are integrated into annual reviews, creating lasting impact.

      Challenges and Learnings

      What challenges have we encountered?

      • "Above Benchmark, No Change Needed": High values alone are not a reason to ignore potential improvements.
      • Handling Feedback: How feedback is managed should be clearly defined and tracked to ensure it has an impact.
      • Transparency: Management should openly communicate planned measures to strengthen credibility and engagement across the organization.

      Key Learnings

      • Action Newsfeed: This closes the feedback loop by showing employees which actions result from their feedback, reinforcing that their input is taken seriously.
      • Echo-Talks: These increase response rates, as employees can address their concerns directly.

      Approaches to Embedding Surveys
      Incentives and goal-setting are helpful for integrating surveys into daily work. Example goals include improving sentiment in specific categories or increasing response rates by 10%. Find more tips in the Support Center article “Effective Goal Setting with teamecho.”