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Why should I involve team leads in the TeamEcho implementation?

As an administrator, you shape your organization's TeamEcho experience. An important consideration is how and to what extent you wish to involve team leads in the process.

Undoubtedly, team leads are vital to your organization's success, which is why it is perhaps unsurprising that they also play an important role in TeamEcho. As the account administrator, you are not just responsible for introducing TeamEcho to your employees, but you also have the opportunity to strategically think about team leads' involvement.

Time management and enriched perspectives

You may wonder, "Why should I involve team leads? Isn't it easier to do it myself or ask someone else, such as HR, to take the lead?" Not quite. The most obvious reason to involve team leads is workload management. For instance, if you are an organization with 300 employees and only half of the employees write one comment each, 150 comments would have to be addressed by one person. If those 300 employees are actually already split into 10 teams, it would mean 15 comments need to be addressed by one team lead. Using this simple example, you can already see how team leads can help you manage your workload. That being said, reasons to involve team leads go far beyond managing one's time. Admins have a unique perspective when examining TeamEcho results in their given role, however, team leads do as well. Here is how team leads can provide invaluable information that will further enrich the data's meaning:

If you want to read more on how to manage comments, take a look at this information.

Do you wonder how to write a meaningful response? This article can help you out!

Context is key

First, team leads are more likely to have regular contact with smaller groups of employees and can therefore provide context for some of the responses. For example, perhaps there was a controversial topic that came up at the last team meeting that, in part, explains the dip in scores. Or, perhaps the team recently implemented a way to recognize excellence among colleagues, which has lead to a boost in morale and TeamEcho scores.

You may have not been able to make these connections, as someone who is responsible to maintain a bird's eye view on the entire organization and is unable to be up-to-date on the daily activities of each team. Thus, team leads can be excellent TeamEcho data interpreters for admins.

Setting priorities

Second, team leads are in a unique position to help you prioritize items that may require your more immediate attention as an administrator. TeamEcho offers a platform for employees to reflect on their experiences and point out areas for improvement. Perspectives are inherently varied, which is where a team lead can come in handy. A team lead can help you identify reoccurring patterns that should be prioritized over others, so you know where to take action and invest time as well as resources at any given time. In doing so, you will be able to easily identify patterns across teams, ultimately helping you in the decision-making process.

Therefore, team leads are skillful gatekeepers that, rather than filtering information, place emphasis on matters that truly require it, allowing you to take action more readily. 

Sharing is caring - as well as leadership development

Third, with TeamEcho, team leads are given a tool to support their activities by providing metrics that allow them to track their leadership success. By actively involving them in the process, you empower them to take charge of their team, but you also communicate trust and create a collaborative culture within your organization. TeamEcho helps team leads become...well, better leaders. The benefits of working together toward a shared goal are well documented, so why not seize the opportunity to contribute to an environment where responsibilities are shared, problems are tackled as a team, and successes are celebrated together?

These reasons merely scratch the surface of why team leads should ideally be actively involved in the TeamEcho feedback loop.

In a nutshell: Team leads can add meaningful interpretations to the TeamEcho conversation, help you prioritize emerging patterns, and co-create a culture of shared responsibility. 


Do you wonder how to write a meaningful response? This article can help you out!

If you want to read more on how to manage comments, take a look at this information.