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How do I make the most of my TeamEcho experience as a team leader?

How do you and your team establish your own TeamEcho routine? We offer some suggestions and best practices below.

Feedback is power: How TeamEcho benefits your team

Feedback makes teams more efficient - science clearly supports this argument. Feedback leads to more innovation and allows for mistakes to be identified more readily, which in turn improves internal processes. Feedback is also known to increase motivation, job satisfaction and creates an overall positive atmosphere in the workplace.

Feedback ... If all team members give feedback regularly, you and your team will know exactly what is going on, where your strengths or even your challenges lie. TeamEcho's questionnaires are specifically designed to highlight issues that are crucial for a high-performance work environment.

... is power! If something is invisible, it cannot be addressed and may even be harmful in the long-run. When your team members point out obstacles or issues via regular feedback, you become empowered to act as a team when it comes to shaping your own work environment.

Find the right TeamEcho routine

To ensure that your team is motivated to give feedback on a regular basis, you need to consider the following points together - ideally before you start:

Determine the goals and approach together

Along with your team, think about the goal you want to achieve with TeamEcho and what you need to achieve it. Think about introducing an "EchoTalk," i.e. discuss the survey results and comments in a team meeting. Additionally, we recommend that you respond to your team's feedback directly in the dashboard.

For particularly important topics, it is recommended to use both channels, i.e. written communication in the tool as well as verbal communication in the meeting. This is because some people prefer the written-visual channel, others the verbal-acoustic channel.

It is best to agree on processes underlying your EchoTalk:

    1. When will the team discuss the results?
    2. How will the results be discussed in the team?
    3. What is the timeline for responding to comments?

Important: Record the results!

Define clear roles

Your role as a leader

  1. To make opportunities and challenges more visible via TeamEcho, you need feedback from your team. Therefore, motivate your team members to use TeamEcho. Always thank your team for their feedback - recognition is motivating.
  2. Periodically evaluate the opportunities and challenges. Analyze the results and comments in the dashboard after each survey.
  3. Make sure your affordances clearly outweigh the obstacles because, as research shows: As long as we have at least three times as many positive experiences as negative ones, individuals remain healthy, motivated and productive. This is known as a "flourishing" state.

The role of your team member

Your team members should regularly participate and provide their feedback by completing the TeamEcho surveys. Here, you can find details on how your team members can make the most of their TeamEcho experience.

Experiment together!

It is not uncommon to try various routes before finding the right one. It's the same with TeamEcho: try it out and see if it works for you - and if not: simply adjust your approach so it best serves you and your team.