teamecho's sophisticated algorithm selects questions that are most relevant to your organization's success at any given time. Keep reading to learn more about how TeamEcho knows which questions to select when.
One of the most frequently asked questions is, "How does teamecho know which questions to select?" Without getting too technical (or giving away our trade secrets), underlying teamecho is an intelligent algorithm that knows the stability and variability of individual categories. The algorithm's knowledge of the degree to which certain categories vary is based on cutting-edge research in organizational psychology and related fields. Now that you have a theoretical understanding of the algorithm, let's take a look at what it means for practice:
Categories that remain relatively stable over time mean that questions representing those particular categories do not need to be asked as frequently as questions that tend to demonstrate fluctuation. For example, asking employees whether they are content with their pay will likely yield relatively consistent results over time, especially since pay itself does not fluctuate often and quickly. In other words, if I am satisfied with my level of compensation today, I will likely be relatively satisfied with my pay in a month or two. On the basis of empirical findings, the TeamEcho algorithm knows of this stability and will not deploy similar questions in the near future, but will make room for other, more important questions.
The same logic allows teamecho to recognize categories that require further investigation and attention. For instance, employees' perceptions of their collaboration with their colleagues or their direct supervisors tends to change, depending on recent interactions or events. The teamecho algorithm knows that meaningful variations tend to occur in those categories over time and therefore deploys additional questions assessing that particular area. In doing so, employees have additional opportunities to share their perspectives and supervisors as well as managers have more information to help them tackle any challenges and seize opportunities.
Of course, there is a lot more to the teamecho algorithm than that, but it explains (at least in broad strokes) how questions are selected. So, next time you encounter questions that appear repetitive or address a particular area yet again, you will know that it is because that category is deserving of more attention.