Understanding the basics
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      1. Support-Center
      2. Understanding the basics

      How does teamecho decide which questions to schedule?

      One of the most frequently asked questions is, "How does teamecho know which questions to select?" Let's break it down without getting too technical (or giving away our trade secrets).

      The Basics

      Our algorithm is designed to understand the stability and variability of different categories and questions based on cutting-edge research in organizational psychology. Here's how it works in practice:

      1. Stable Questions: Questions that remain relatively stable over time don't need to be asked frequently. For instance, satisfaction with pay is usually consistent, so these questions are asked less often.

      2. Variable Questions: Questions that fluctuate more, like perceptions of teamwork or supervisor relationships, require more frequent questions. This helps capture meaningful changes and provides valuable insights for managers.

      So, when you see questions that seem repetitive or focused on certain areas, it's because those categories need more attention. Our algorithm ensures that the right questions are asked at the right time, providing valuable insights and helping address any challenges and opportunities within your team.

      The First Surveys

      In your first surveys, we prioritize so-called overview questions. There is one overview question per category to get a general impression of the mood regarding that category. After asking one question per category, you'll have a first impression of the overall mood in your company!

      Influencing the Schedule

      You can influence the priority of questions and when they will be asked through the teamecho Profile and the 12-month survey preview.

      • teamecho Profile: The teamecho Profile allows you to change the weight categories have or to exclude categories that are not relevant to you. This influences how often questions in these categories are asked. Learn more.

      • 12-month Survey Preview: In the 12-month survey preview, you can schedule specific questions to be asked in specific surveys or reschedule questions out of a survey. Learn more.